Privacy Policy

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Privacy Policy

Central Security Ltd

At Central Security Ltd ("we", "our", or "us"), we are committed to protecting the privacy and confidentiality of all personal data we collect. This Privacy Policy outlines how we handle the personal information of our clients, visitors, and stakeholders in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

• Full name, company name, and contact details (phone number, email, address)
• CCTV footage where applicable
• Details provided via contact forms or email correspondence
• Site visit logs and incident reports
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use personal data only for legitimate business purposes, including:

• Responding to enquiries and providing quotes
• Delivering contracted security services
• Monitoring and improving our website and services
• Fulfilling legal or regulatory obligations
• Managing client relationships and support

3. Lawful Basis for Processing

We process personal data on the following lawful bases:

• Consent
• Contractual necessity
• Legal obligation
• Legitimate interest (e.g., maintaining site security or responding to requests)

4. Data Sharing and Storage

We do not sell or rent personal information to third parties. Data may be shared with:

• Service providers or partners under contract (e.g., IT providers, monitoring      centres)
• Law enforcement or regulatory bodies when legally required

All data is stored securely and access is restricted to authorised personnel only.

5. CCTV Data

CCTV footage is captured for the purpose of safety, crime prevention, and incident investigation. Footage is stored securely and retained in line with our data retention policy. Access is strictly controlled and monitored.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal exceptions)
• Object to or restrict certain types of processing
• Lodge a complaint with the ICO (www.ico.org.uk)

7. Cookies

We use cookies to enhance website performance and user experience. You can manage your cookie preferences in your browser settings. A separate Cookie Policy is available for more detail.

8. Contact Us

For questions or data access requests, please contact:
Central Security Ltd
Email: info@central-security.co.uk
Phone: 0330 1226 652

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal obligations. Please review this page regularly to stay informed.